Expmotion

Subscription & Refund Policy

Draft for review — confirm these terms with your legal adviser and complete the operator details before relying on them.

Subscription plans and billing

Plan price, billing interval, included categories, and renewal terms are shown before checkout. A recurring plan renews for the displayed interval until canceled. Keep your payment details current; a declined or reversed payment may pause access.

Canceling a subscription

You can cancel renewal through the subscription controls in your account. Unless the checkout page or applicable law says otherwise, access remains available until the end of the paid billing period. Cancellation prevents future renewal and does not itself create a refund for a period already started.

Refund requests

Contact support promptly if you were charged more than once, cannot access an eligible download, received a file that is materially different from its listing, or believe a payment was unauthorized. Include the account email, transaction date, and order or product details; never send full payment-card information.

Requests are reviewed individually under applicable consumer law and payment-provider rules. This draft does not promise an automatic refund or waive any rights that cannot legally be excluded. The final policy must specify any applicable request deadlines and the actual refund process.

Digital downloads and access

Subscription downloads are limited to eligible products and usage rights shown for the selected plan and product. If an account or payment is under review for suspected misuse, access may be temporarily restricted while the issue is investigated.

Contact

For billing, cancellation, or refund questions, use the Contact page.

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